Yes, automobile batteries are typically covered under warranty for manufacturing defects. This includes the factory warranty and used car warranty. If a battery malfunctions due to these defects during the warranty period, you may receive a free replacement. Check your warranty details for specific terms and replacement duration.
It’s important to read the warranty terms carefully. Each manufacturer outlines specific conditions under which battery failures are covered. Some warranties cover only defects in materials or workmanship, not gradual capacity loss over time.
Consumers should also explore extended warranty options. These plans may provide additional coverage for battery issues after the manufacturer’s warranty expires. Researching third-party warranty providers can reveal alternative solutions tailored to specific needs.
In summary, while battery failures may be covered under warranty, conditions apply. Understanding these conditions can help consumers make informed decisions. Next, we will discuss the steps to take if a battery fails and the processes for claiming warranty coverage effectively.
What Are Battery Failures and How Do They Occur?
Battery failures occur when a battery cannot hold or deliver energy as intended. They can arise from a variety of factors, including manufacturing defects, environmental conditions, and usage patterns.
- Manufacturing Defects
- Environmental Conditions
- Usage Patterns
- Aging and Deterioration
- Short Circuits
- Overcharging
- Electrolyte Depletion
Understanding these failure causes provides insights into how to manage battery performance and lifespan effectively.
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Manufacturing Defects: Manufacturing defects occur when a battery is produced with flaws that affect its performance. These defects can include poor quality control, incorrect material usage, or faulty assembly processes. According to a report by the U.S. Consumer Product Safety Commission, defective batteries can lead to malfunctions and may pose safety hazards, such as overheating or explosions.
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Environmental Conditions: Environmental conditions play a significant role in battery failures. High temperatures can accelerate chemical reactions within a battery, leading to thermal runaway. Conversely, extremely cold environments can reduce a battery’s capacity significantly. Research by the National Renewable Energy Laboratory indicates that batteries exposed to temperature extremes experience degradation more quickly than those kept within optimal ranges.
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Usage Patterns: Usage patterns refer to how a battery is used and charged. Frequent deep discharges can shorten battery life. For instance, lithium-ion batteries perform best when maintained between 20% and 80% charge. According to a study by Battery University, adhering to this guideline can extend battery lifespan significantly.
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Aging and Deterioration: Aging and deterioration of batteries is an inevitable process. Over time, the materials that comprise a battery degrade, resulting in decreased efficiency. According to the Institute of Electrical and Electronics Engineers (IEEE), batteries can lose up to 20% of their capacity after just two to three years of use, depending on the type and usage conditions.
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Short Circuits: Short circuits are electrical failures that can occur due to internal defects or external damage. A short circuit can cause a rapid release of energy, leading to overheating or fires. A report from the National Fire Protection Association highlights the dangers of battery short circuits, especially in lithium-based batteries found in consumer electronics.
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Overcharging: Overcharging occurs when a battery is charged beyond its maximum capacity, causing excess heat and potential damage. This can lead to cell rupture or even fires. The Society of Automotive Engineers states that many modern batteries have built-in protection mechanisms to prevent overcharging, yet risks remain, particularly with older battery technologies.
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Electrolyte Depletion: Electrolyte depletion happens when the liquid that conducts electricity within a battery diminishes. This can result from evaporation or leaks. A study by the Journal of Power Sources notes that electrolyte degradation can severely impact battery performance and longevity, highlighting the importance of proper maintenance.
By understanding these causes of battery failures, users can take preventive measures and improve battery management strategies.
What Types of Battery Failures Are Commonly Covered Under Warranty?
Battery failures commonly covered under warranty include defects in materials, manufacturing errors, and capacity losses within specified limits.
- Defects in materials
- Manufacturing errors
- Capacity loss within warranty limits
- Leakage or corrosion issues
- Short-circuiting
Understanding battery failures helps consumers make informed decisions about their warranties and coverage options. Below are detailed explanations of each type of battery failure commonly covered under warranty.
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Defects in Materials: Defects in materials refer to faults resulting from substandard components or the wrong materials used in battery construction. This type of failure can lead to performance issues or complete battery failure. A report by the Battery Institute states that approximately 15% of battery returns are due to material defects, emphasizing their significance in warranty claims.
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Manufacturing Errors: Manufacturing errors occur during the production process, affecting the battery’s performance or reliability. These could include misalignment of components or incorrect assembly. According to a study by Johnson et al. (2021), manufacturing defects accounted for 10% of warranty claims for lithium-ion batteries.
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Capacity Loss Within Warranty Limits: Capacity loss refers to the reduction in the battery’s ability to hold a charge over time. Most warranties specify acceptable limits for this loss, such as a decline of 20% or more within a certain time frame. The Consumer Electronics Association suggests that about 25% of battery problems come from significant capacity loss that exceeds warranty standards.
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Leakage or Corrosion Issues: Leakage or corrosion pertains to physical damage that results in fluid escaping from the battery or buildup of corrosive materials. These issues can cause serious performance degradation and safety hazards. A 2022 research paper found that electrolyte leakage is responsible for nearly 5% of warranty claims in sealed lead-acid batteries.
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Short-Circuiting: Short-circuiting occurs when an unintended connection forms within the battery, causing immediate failure. This can result from manufacturing defects, design flaws, or external damage. The National Renewable Energy Laboratory reports that short-circuiting incidents account for roughly 3% of battery returns under warranty claims, highlighting its prevalence in certain battery types.
Understanding these types of battery failures can help consumers select the right products and ensure proper usage to maximize warranty benefits.
Are Natural Battery Degradation Issues Covered?
Yes, natural battery degradation issues are typically covered under warranty. Most manufacturers provide warranties that encompass a specific period during which natural wear and tear, including battery capacity loss, is addressed. This coverage ensures that consumers are protected against significant decreases in battery performance due to age or use.
When comparing battery warranties, it is vital to understand the terms and conditions. For instance, some warranties may cover up to 70% capacity loss within a specified time frame, while others may have different parameters. Tesla, for example, offers an 8-year warranty for its batteries, ensuring at least 70% capacity retention over this period. On the other hand, traditional consumer electronics often have shorter warranty periods, typically around 1 to 2 years, with similar coverage provisions related to battery performance.
One positive aspect of battery warranties is the financial protection they provide. According to the Consumer Electronics Association, the cost of replacing a battery can range from $200 to $500, depending on the device. With a warranty in place, consumers can save significantly on unexpected repair costs. Moreover, warranties often encourage manufacturers to produce more durable batteries, thereby improving overall product quality.
However, there are drawbacks to consider. Warranties may have limitations, such as specific conditions under which coverage applies. For instance, batteries may need to be regularly maintained or charged in certain ways to remain eligible for warranty service. According to a study by the National Renewable Energy Laboratory (NREL, 2022), many consumers are unaware of these conditions, leading to confusion and potential denial of claims.
To optimize battery warranty benefits, consumers should thoroughly read and understand warranty terms. Keep records of battery usage and maintenance, as this information can be crucial for claims. Additionally, consider extending warranties when available, especially for high-value devices. For electric vehicles and other long-term investments, investing in comprehensive coverage can lead to cost savings and greater peace of mind.
What About Manufacturing Defects and Warranty Coverage?
Manufacturing defects in products can significantly impact warranty coverage. A warranty typically protects consumers against faults in the product that occur during normal usage. However, whether a manufacturing defect qualifies for warranty claims can vary.
- Types of Manufacturing Defects:
– Design Defects
– Production Defects
– Marketing Defects
– Statutory Warranty Rights
The distinction in manufacturing defects leads to varying coverage interpretations and potential disputes between consumers and manufacturers. Understanding this nuance is vital for effective decision-making regarding warranty claims.
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Design Defects:
A design defect occurs when the product’s design inherently fails to meet safety standards or functional expectations. For instance, a commonly referenced case involves the design flaw in the Ford Pinto, which led to catastrophic failures in certain crash scenarios. Such flaws may lead to recalls and warranties typically covering repairs or replacements. -
Production Defects:
Production defects arise during the manufacturing process, resulting in a product that does not conform to its intended specifications. A classic example includes a batch of laptops with faulty batteries that catch fire. Manufacturers usually extend warranty coverage for these instances, as the defect is clearly linked to their production processes. -
Marketing Defects:
Marketing defects—also called failure-to-warn defects—occur when a product lacks adequate instructions or warning labels. For example, a medication may not include side effects warnings. In such situations, warranty coverage might have limitations, as manufacturers can argue that users did not follow guidelines. -
Statutory Warranty Rights:
Statutory warranty rights vary by jurisdiction but often provide minimum consumer protections regardless of a manufacturer’s warranty. In many places, these laws mandate that products be fit for purpose, free of defects, and match their descriptions. Consumers can leverage these rights when manufacturers deny claims based on defects that should fall under coverage.
In summary, understanding the types of manufacturing defects and their implications for warranty coverage is essential for consumers. This knowledge helps in assessing claims and navigating potential disputes with manufacturers.
How Does a Standard Warranty Define Battery Coverage?
A standard warranty typically defines battery coverage by specifying the duration and types of defects that are covered. The warranty usually states the length of time the battery will be covered, often ranging from one to three years. It also defines what constitutes a defect, such as the inability of the battery to hold a charge or failure to function as intended.
The warranty may exclude coverage for damages caused by misuse, accidents, or improper maintenance. Additionally, the warranty might specify the terms for replacing a defective battery, such as the need for proof of purchase or authorized service centers.
Understanding these components helps consumers know what to expect regarding battery replacements and repairs. Overall, the inclusion of specific terms in a warranty ensures clarity about the coverage provided for battery-related issues.
What Does Full Replacement of Defective Batteries Entail?
Full replacement of defective batteries entails the process of replacing batteries that fail to perform as expected under warranty conditions.
- Evaluation of Battery Defect
- Return Process
- Replacement Procedure
- Warranty Conditions
- Consumer Perspectives
The process of full replacement of defective batteries is influenced by various perspectives regarding quality, service, and consumer rights.
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Evaluation of Battery Defect:
Evaluating the battery defect involves assessing whether the battery meets the warranty criteria. Manufacturers often conduct tests to confirm malfunction. This step is crucial for justifying the replacement. Common defects may include shorter-than-expected battery life or failure to hold a charge. -
Return Process:
The return process outlines the steps consumers must take to send back defective batteries. This process typically requires the consumer to contact the manufacturer or retailer. They may need to provide proof of purchase and describe the issue. Successful navigation of this process ensures consumers receive their replacements swiftly. -
Replacement Procedure:
The replacement procedure refers to how manufacturers handle the physical swap of the defective battery. This may involve the manufacturer shipping a new battery directly to the consumer or requiring the return of the defective one first. The goal is to minimize inconvenience while adhering to company policy. -
Warranty Conditions:
Warranty conditions define the specific terms under which battery replacements are covered. These may vary by manufacturer and commonly include duration, limits on coverage, and exclusions. Consumers should read warranty documents carefully to understand their rights and responsibilities concerning defective batteries. -
Consumer Perspectives:
Consumer perspectives vary on battery replacements, with some prioritizing quick service while others focus on the quality of replacement products. Some individuals may express frustration over the complexity of warranty claims, advocating for simpler processes. Contrastingly, others may value loyalty and long-lasting relationships with manufacturers, promoting good customer service alongside the replacement.
Understanding these key components helps consumers navigate their rights and responsibilities regarding defective batteries effectively.
How Is Pro-Rated Coverage Calculated for Battery Use?
Pro-rated coverage for battery use calculates the amount of warranty coverage based on the remaining life of the battery. To determine this, follow these steps. First, identify the total warranty period for the battery as stated by the manufacturer. Next, determine the actual age of the battery at the time of the claim. Then, calculate the percentage of the warranty period that has elapsed. For example, if a battery has a warranty of 12 months and it is 6 months old, 50% of the warranty has elapsed. Subsequently, use this percentage to evaluate the remaining warranty value. In the same example, if the battery costs $100, the pro-rated coverage would provide a reimbursement that is based on the remaining 50% of the warranty. This results in a pro-rated value of $50. Therefore, pro-rated coverage adjusts the refund or replacement value according to the battery’s usage duration and warranty terms.
What Steps Should You Follow to File a Warranty Claim for Battery Failures?
To file a warranty claim for battery failures, follow these steps: gather documentation, contact the manufacturer, provide necessary information, and follow their instructions.
- Gather Documentation
- Contact the Manufacturer
- Provide Necessary Information
- Follow Manufacturer Instructions
Transitioning from the steps, it’s crucial to understand each element that composes the warranty claim process to ensure a successful submission.
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Gather Documentation:
Gathering documentation is the first crucial step in filing a warranty claim for battery failures. Documentation includes proof of purchase, warranty information, and any previous service records. These documents establish ownership and warranty eligibility. According to the Consumer Product Safety Commission, having proper documentation can speed up the warranty claim process. A 2021 study by consumer rights advocate Elizabeth Rogers emphasized that consumers who keep thorough records have a higher success rate in their claims. -
Contact the Manufacturer:
Contacting the manufacturer is vital. You can do this through their customer service number or website. Most companies have dedicated support for warranty claims. For example, in a case study on electronics warranties by Tech Research Group in 2022, the group found that consumers who used manufacturer channels for claims received faster responses. Be sure to check the manufacturer’s website for their specific warranty procedures. -
Provide Necessary Information:
Providing necessary information is essential for a smooth claim process. This may include your contact details, product model, serial number, and a detailed description of the battery failure. Clear communication helps the manufacturer understand your situation. A study by Warranty Week in 2020 indicated that claims with complete and accurate information were processed 30% faster, increasing customer satisfaction. -
Follow Manufacturer Instructions:
Following manufacturer instructions is crucial in the warranty claim process. Each manufacturer may have different steps or requirements. This can include filling out specific forms, providing images of the defective battery, or returning the faulty product. Misunderstanding or ignoring these instructions can delay or invalidate your claim. As noted in a 2019 report by the Better Business Bureau, many claims are denied due to consumer errors in following guidelines.
Understanding and adhering to these steps will significantly improve your chances of successfully filing a warranty claim for battery failures.
How Can You Effectively Document Battery Issues?
To effectively document battery issues, follow a systematic approach that includes identifying symptoms, recording usage patterns, noting environmental conditions, capturing dates and times, and taking photos as necessary.
Identifying symptoms: Begin by recognizing the specific problems your battery is facing. Common issues include rapid discharge, failure to hold a charge, or overheating. Documenting these symptoms helps provide clear information for troubleshooting.
Recording usage patterns: Track how often and for what purposes the battery is used. Note the frequency of recharges and how long the battery lasts between charges. This data helps identify whether the issue is related to usage habits or a deeper battery malfunction.
Noting environmental conditions: Document the conditions in which the battery operates. Factors such as extreme temperatures, humidity, or exposure to moisture can affect battery performance. Logging these conditions provides context for the battery issues.
Capturing dates and times: Keep a precise record of when the battery problems occur. Note when the battery was last charged and when issues began. A detailed timeline can assist technicians in diagnosing problems effectively.
Taking photos: If applicable, take clear photos of any visible damage or unusual indicators, such as swelling, corrosion, or leakage. Visual evidence can support your documentation in discussions with manufacturers or technicians.
By following these steps, you can create a thorough record of battery issues that will aid in diagnosis and provide essential information for any warranty claims or repair requests.
What Information Do You Need to Successfully File a Claim?
To successfully file a claim, you need specific information regarding the incident and your policy details.
- Personal Information
- Policy Number
- Incident Details
- Supporting Documents
- Communication Records
- Claim Form
Understanding these key elements is crucial for an effective claims process. Each type of information plays a significant role in defining the claim’s validity and support.
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Personal Information: Filing a claim requires accurate personal information. This includes your full name, address, and contact details. Agents use this information to identify policyholders and associate claims accurately. For example, a claim initiated under the wrong name can delay processing or result in denial.
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Policy Number: The policy number uniquely identifies your insurance coverage. It enables the insurance company to quickly retrieve your policy details and coverage limits. Without the proper policy number, the claims department may struggle to access your information, prolonging the resolution process.
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Incident Details: Detailed descriptions of the incident are essential. This includes the date, time, location, and nature of the event leading to the claim. Precise incident details help insurers assess the situation and determine coverage applicability. For example, a vehicle accident report with clear details regarding the circumstances can enhance your claim’s credibility.
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Supporting Documents: Collecting supporting documents strengthens your claim. Examples include medical reports, police reports, photographs of damage, and receipts for repairs. These documents provide evidence that substantiates your claim. A study by the Insurance Information Institute (2021) indicated that claims supported by comprehensive documentation are processed faster and are less likely to be disputed.
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Communication Records: Keeping a log of all communication with your insurer is crucial. This includes notes from phone calls, emails, and messages regarding your claim. These records serve as a reference to ensure clarity and accountability. They can also be vital if there are discrepancies about what was discussed during the claims process.
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Claim Form: Finally, filling out the claim form accurately is imperative. This form is typically provided by the insurance company. It requires information about the incident and your personal details. Completing it with honesty and precision streamlines the processing of your claim. Mistakes in this form can lead to claim delays or denials.
In conclusion, gathering the right information ensures a smoother and more successful claims process. By paying close attention to each type of information, you’ll enhance your chances of a favorable outcome.
What Exclusions Are Commonly Found in Battery Warranty Policies?
Battery warranty policies commonly exclude specific types of damages or limitations on coverage.
- Physical damage (e.g., dents, cracks)
- Damage due to misuse (e.g., overcharging, water exposure)
- Normal wear and tear
- Discharge from improper installation
- Damage from accidents (e.g., collisions, drops)
- Issues caused by incompatible components
- Damage due to unauthorized repairs or modifications
These exclusions are often debated among consumers and manufacturers. Some argue that manufacturers should extend coverage to include certain situations while others support exclusions to manage costs.
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Physical Damage: Physical damage refers to dents and cracks resulting from external impacts. Warranty policies typically do not cover such damages. For example, if a battery experiences physical trauma due to dropping a device, this will likely void the warranty.
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Damage Due to Misuse: Damage caused by misuse, such as overcharging or exposure to water, is commonly excluded. Manufacturers assert that proper usage guidelines must be followed. For instance, charging a battery beyond its recommended voltage can lead to overheating and eventual failure, and warranties usually do not cover this type of failure.
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Normal Wear and Tear: Normal wear and tear refers to the gradual decline in battery performance over time. Most warranties do not cover a reduction in capacity as this is expected as a battery ages. Studies indicate that lithium-ion batteries typically lose about 20% of their capacity after a few hundred charge cycles, which falls outside warranty coverage.
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Discharge from Improper Installation: Improper installation, such as incorrect mounting or wiring, is often excluded. If a user installs a battery incorrectly and it fails, the warranty will likely be voided. This underscores the importance of following installation guidelines provided by the manufacturer.
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Damage from Accidents: Damage resulting from accidents, like collisions or sudden drops, commonly voids warranty coverage. Manufacturers argue that external factors beyond their control should not impact warranty claims.
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Issues Caused by Incompatible Components: Using components not recommended by the manufacturer can bring exclusion from warranty coverage. For example, attempting to use a non-compatible charger can damage the battery and void any warranty claims.
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Damage Due to Unauthorized Repairs or Modifications: If a battery undergoes repairs or modifications by unauthorized personnel, warranty claims may be denied. This policy protects manufacturers from liability arising from improper fixes or part replacements.
Understanding these exclusions can help consumers navigate warranty claims more effectively and make informed decisions when purchasing batteries.
What Actions Can You Take to Extend Your Battery’s Life and Minimize Failures?
To extend your battery’s life and minimize failures, you can take several proactive actions. These actions include best practices for charging, temperature management, and usage habits.
- Use proper charging techniques.
- Maintain optimal temperature.
- Avoid deep discharges.
- Limit exposure to extreme temperatures.
- Reduce screen brightness and close unnecessary apps.
- Keep software updated.
- Use power-saving modes when available.
While these actions significantly improve battery longevity, it’s essential to recognize that battery aging is a natural process that can vary based on individual usage and environmental conditions.
Charging Techniques:
Using proper charging techniques can significantly enhance battery life. It is advisable to charge devices slowly and avoid fast charging when possible, as high voltage can generate heat and accelerate degradation. Research from Battery University states that maintaining a charge level between 20% and 80% is optimal. This practice helps minimize stress on lithium-ion batteries, the most common type in modern devices.
Temperature Management:
Maintaining optimal temperature is crucial for battery maintenance. Batteries perform best at room temperature, around 20-25°C (68-77°F). High temperatures can cause irreversible damage and diminish capacity over time. For example, a study by the University of Michigan in 2019 found that batteries exposed to temperatures above 30°C (86°F) can lose up to 20% capacity over time. Keeping devices out of direct sunlight and using protective casings can mitigate these effects.
Avoiding Deep Discharges:
Avoiding deep discharges is another effective strategy. Lithium-ion batteries last longer when you avoid fully depleting them. Regularly allowing the battery to dip below 20% can lead to stress and potential failure. A survey by the Journal of Power Sources in 2020 confirmed that extensive discharge cycles significantly shortened battery lifespan. It is recommended to recharge the battery before it drops too low.
Limiting Exposure to Extreme Temperatures:
Limit exposure to extreme temperatures to protect the battery’s integrity. Both hot and cold environments can lead to performance issues. Extreme cold can temporarily reduce capacity, while extreme heat can cause the battery to become less efficient. A 2021 article in Electronics Weekly stated that maintaining a balanced environment can extend battery longevity significantly.
Reducing Screen Brightness and Closing Unnecessary Apps:
To extend battery life, consider reducing screen brightness and closing unnecessary apps. High screen brightness increases power consumption. Additionally, running multiple applications drains the battery quicker. According to a 2020 study by the International Journal of Electronics, reducing screen brightness can lead to up to a 50% increase in battery usage duration.
Keeping Software Updated:
Keeping software updated is essential for optimal battery performance. Software updates often include bug fixes and optimizations that can improve power management. According to reports from cybersecurity expert Kaspersky in 2020, outdated software can drain the battery faster due to inefficient resource management.
Using Power-Saving Modes:
Using power-saving modes helps to extend battery life when necessary. Most devices come equipped with power-saving features that limit background activity and reduce performance during low battery conditions. A 2019 study by Mobile Tech Review highlighted how using these modes effectively can result in additional hours of usage on a single charge.
Following these steps can significantly increase your battery’s lifespan and decrease the likelihood of unexpected failures.
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