GoPro Hero5 Session Battery Won’t Charge? Troubleshooting Tips to Fix the Issue

The GoPro Hero 5 Session battery may not charge due to a charging issue, a dead battery, or a faulty charging cable. Check that you are using the original battery and working charging cable. Clean the battery contacts. If the problem continues, contact GoPro customer support or update the firmware.

Additionally, try connecting the camera to a different power source, such as a wall charger or computer USB port. Sometimes, specific chargers may not provide enough power. If the battery is removable, consider replacing it with a new one, as older batteries may lose their ability to hold a charge over time.

Lastly, perform a hard reset by removing the battery for several minutes before reinserting it. This action can restore functionality.

If these steps do not resolve the charging issue, consider consulting GoPro’s support for further assistance or repairs. Ensuring your Hero5 Session is functional is vital for capturing life’s adventures. Keep reading to discover further tips on maintaining battery health and prolonging the life of your camera equipment.

Why Might My GoPro Hero5 Session Battery Not Be Charging?

Your GoPro Hero5 Session battery may not be charging due to a variety of issues. Common causes include a faulty USB cable, a damaged charging port, or a battery that has reached the end of its life cycle.

The Consumer Electronics Association defines charging issues in devices as problems that arise when power flow is interrupted or defective, resulting in inadequate battery performance.

Several underlying causes could be responsible for the issue. First, the USB cable may be damaged or of poor quality, preventing sufficient power from reaching the battery. Second, there might be physical damage to the charging port on the GoPro, which can prevent a proper connection. Third, the battery itself may be old or defective, leading to a failure to hold a charge.

In technical terms, the charging process involves the transfer of electrical energy from a power source, typically through a USB cable, to the battery inside the device. If any component in this process is compromised, the battery may not charge effectively.

When considering specific conditions that contribute to this problem, keep in mind the following scenarios: using non-certified charging accessories could impair charging performance. Additionally, exposure to extreme temperatures—either too hot or too cold—can impact battery life and performance, causing issues with charging.

In summary, problem-solving steps include inspecting the USB cable for damage, examining the charging port for debris or wear, and testing with a different power source. If these steps do not resolve the issue, consider replacing the battery.

What Are Common Indicators That the GoPro Hero5 Session Battery Isn’t Charging Properly?

Common indicators that the GoPro Hero5 Session battery isn’t charging properly include:

  1. No LED lights indicating charging status.
  2. The camera does not power on while plugged in.
  3. The battery percentage remains unchanged.
  4. The camera shows an error message related to the battery.
  5. The charger feels unusually hot during use.

These indicators may signal various underlying issues. Understanding these helps users quickly diagnose and address potential problems with their GoPro battery charging.

  1. No LED Lights:
    The indicator for charging status relies on LED lights. When the charging cable is connected, a solid red light typically shows that the battery is charging. If no LED light appears, the camera may not be receiving power. This absence of light could signal a malfunctioning charging cable, a damaged USB port, or an issue with the battery itself.

  2. The Camera Does Not Power On:
    If the GoPro Hero5 Session fails to turn on while it is plugged into a power source, this is a clear sign of a charging issue. The camera should power on as long as it receives adequate charge from a functional battery. If it remains unresponsive after connecting to power, users should check if the battery is correctly seated or if the camera has a deeper hardware issue.

  3. The Battery Percentage Remains Unchanged:
    When the battery is connected for charging, the percentage displayed on the screen should increase. If the percentage remains static even after several minutes of charging, this might indicate that the battery is not accepting a charge. It may be due to battery degradation or a faulty charging cable.

  4. Error Message Related to the Battery:
    The GoPro may display an error message suggesting a battery issue. This can occur if the system detects an incompatible or defective battery. Such errors help indicate that further inspection is needed, either through troubleshooting or professional assistance.

  5. Unusually Hot Charger:
    If the charger or the camera body feels excessively warm during charging, this may be a sign of electrical issues, such as short-circuiting. Overheating can affect charging performance and potentially damage components. Users experiencing this should avoid using the charger until proper examination or replacement is undertaken.

By examining these common indicators, users can effectively troubleshoot their GoPro Hero5 Session battery charging issues and take necessary actions to ensure proper functionality.

How Can I Diagnose a Faulty GoPro Hero5 Session Battery?

To diagnose a faulty GoPro Hero5 Session battery, check for physical damage, perform a battery recalibration, test with a different battery, and ensure proper charging practices. These steps help identify the issue effectively.

  • Physical Damage: Inspect the battery for any visible cracks, dents, or corrosion. A damaged battery may not function well. According to GoPro support, physical damage can prevent the battery from holding a charge.

  • Battery Recalibration: Recalibrate the battery to reset its charge level. To do this, fully charge the battery, then let it drain completely before charging it again. This process helps in restoring proper battery performance, as noted by user reviews on battery management.

  • Test with Different Battery: If possible, use a known good battery in your GoPro Hero5 Session. If the camera works normally with a different battery, the original battery is likely faulty. This method helps isolate the issue effectively.

  • Proper Charging Practices: Use the original GoPro charging cable and compatible charger. Verify that the USB port on the camera and charger are clean and free from debris. A study published in the Journal of Applied Physics emphasized the importance of using compatible charging devices to ensure battery health.

By following these steps, users can accurately assess whether the battery is at fault or if there are other underlying issues with the GoPro Hero5 Session.

What Charging Techniques Are Effective for the GoPro Hero5 Session?

The effective charging techniques for the GoPro Hero5 Session include several methods to ensure optimal battery performance.

  1. Use the official GoPro charger and cable.
  2. Charge via USB with a computer.
  3. Charge with a third-party charger designed for GoPro batteries.
  4. Monitor battery temperature while charging.
  5. Avoid overcharging the battery.
  6. Use a battery pack or power bank for on-the-go charging.

These techniques can enhance the usability of your GoPro Hero5 Session. However, perspectives on battery maintenance can vary. Some users prefer third-party chargers for their versatility, while others advocate only using official products to avoid warranty issues.

  1. Using the Official GoPro Charger and Cable:
    Using the official GoPro charger and cable ensures compatibility and peak charging efficiency. GoPro products are designed to work best with their own accessories. This reduces the risk of damaging the battery, as unofficial chargers may have inconsistent voltage levels.

  2. Charging via USB with a Computer:
    Charging via USB with a computer is convenient for users who often upload files. This method can take longer than using a wall charger, as computer USB ports typically provide less power. However, it is effective for maintaining battery health when quick charging is not necessary.

  3. Charging with a Third-Party Charger:
    Charging with a third-party charger designed for GoPro batteries offers flexibility and may be more cost-effective. Many third-party options include features like multiple ports for charging several batteries simultaneously. It’s essential to ensure that the third-party charger meets safety standards to avoid potential risks.

  4. Monitoring Battery Temperature While Charging:
    Monitoring battery temperature while charging is crucial. Batteries can become damaged if they overheat. Best practice involves charging in well-ventilated areas and discontinuing charging if the device feels excessively hot. According to a study by Battery University (2020), lithium-ion batteries perform best within a temperature range of 0°C to 45°C.

  5. Avoiding Overcharging the Battery:
    Avoiding overcharging the battery can prolong its lifespan. Lithium-ion batteries can degrade if consistently left charging long after they are full. Many modern chargers prevent this, but it’s advisable for users to unplug their devices once charging is complete.

  6. Using a Battery Pack or Power Bank for On-the-Go Charging:
    Using a battery pack or power bank provides a portable charging solution. This method is perfect for users engaged in outdoor activities where access to outlets is limited. It’s important to select power banks compatible with the GoPro’s voltage requirements.

In conclusion, these techniques can effectively enhance the charging experience and overall battery life of the GoPro Hero5 Session. Individual preferences and situations may dictate the most suitable approach for each user.

What Specific Troubleshooting Steps Can I Follow for the GoPro Hero5 Session Battery?

To troubleshoot the GoPro Hero5 Session battery not charging, follow these specific steps.

  1. Check for Physical Damage
  2. Inspect the Charging Cable and Port
  3. Perform a Battery Reset
  4. Update the Camera Firmware
  5. Try a Different Power Source
  6. Use an Original GoPro Charger

These steps can help resolve common issues with the battery charging. If the problem persists, consider professional service or replacement options.

1. Check for Physical Damage:

Checking for physical damage involves inspecting the battery and camera thoroughly. If the battery shows signs of swelling, cracks, or other damage, it may need replacement. Similarly, examine the camera’s connections for any signs of wear or damage. A 2021 study published in the Journal of Manufacturing Processes highlights that physical damage is a leading cause of battery failure, indicating the importance of this check.

2. Inspect the Charging Cable and Port:

Inspecting the charging cable and port involves examining the USB cable for fraying or breaks. A faulty cable can prevent charging efficiently. Additionally, check the camera’s charging port for lint or debris that may obstruct the connection. Research from the Consumer Electronics Association shows that more than 30% of charging issues in portable devices stem from damaged cables or dirty ports, emphasizing the importance of this step.

3. Perform a Battery Reset:

Performing a battery reset is a straightforward process. To reset the battery, remove it from the camera and wait for at least 10 seconds before reinserting it. This action can clear minor software glitches that may be affecting charging. According to GoPro, performing a reset can sometimes resolve unresponsive device issues, making this a valuable step in troubleshooting.

4. Update the Camera Firmware:

Updating the camera firmware is crucial because outdated software can cause charging issues. To update, connect the camera to a computer and check for the latest firmware version on the GoPro website. A study from Technology and Innovation Management suggests that software updates are vital for performance and reliability. Regular updates can prevent many common issues.

5. Try a Different Power Source:

Trying a different power source involves testing the camera with various chargers or USB ports. Using a wall charger can sometimes yield different results than a laptop or power bank. The Gadget Review reported that multiple power sources could impact charging speed and efficiency, encouraging users to evaluate this aspect if they encounter problems.

6. Use an Original GoPro Charger:

Using an original GoPro charger is crucial for compatibility. Aftermarket chargers may not supply the correct voltage or current, leading to inadequate charging performance. Reviews from tech experts consistently recommend using manufacturer chargers to ensure proper device function and longevity. According to GoPro’s guidelines, using non-original chargers can void warranties and hinder product effectiveness.

What Should I Do If My GoPro Hero5 Session Battery Still Won’t Charge After Troubleshooting?

If your GoPro Hero5 Session battery still won’t charge after troubleshooting, you should consider further steps to determine the issue.

  1. Use a different charging cable.
  2. Try a different power source or USB port.
  3. Check for battery damage or swelling.
  4. Update camera firmware.
  5. Replace the battery if necessary.

Taking these steps can help you assess the situation and decide on further action.

1. Use a Different Charging Cable:
Using a different charging cable is a practical first step. Sometimes the cable may be faulty or damaged. This could prevent the battery from charging properly. Ensure you use a quality USB cable designed for data transfer and charging.

2. Try a Different Power Source or USB Port:
Trying a different power source or USB port is essential. The power outlet or USB port may not deliver a sufficient charge. Use a wall charger instead of a computer USB port, as it often provides more power. This change can resolve charging issues related to insufficient power supply.

3. Check for Battery Damage or Swelling:
Checking for battery damage or swelling is crucial for safety. Inspect your GoPro battery for any signs of punctures, cracks, or bulging. A damaged battery can be hazardous and should not be used. If you notice any abnormalities, consider replacing the battery immediately.

4. Update Camera Firmware:
Updating camera firmware can resolve software issues that affect charging. Manufacturer updates often fix bugs or optimize battery performance. Go to the GoPro website and follow their instructions to check for and install any available firmware updates.

5. Replace the Battery if Necessary:
Replacing the battery may be necessary if all other troubleshooting steps fail. Over time, batteries degrade and may not hold a charge effectively. Purchase a replacement directly from GoPro or authorized retailers to ensure compatibility.

By following these steps, you can diagnose and potentially resolve the charging issue with your GoPro Hero5 Session. If the problem persists, consider reaching out to GoPro customer support for additional assistance.

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