Subaru has recognized battery drain problems in 2017 Outback models. This situation resulted in a class action lawsuit. The company issued technical service bulletins to tackle excess voltage drain. Affected vehicles are covered for one year from notice or up to 150,000 miles. Simply replacing the battery will not fix the underlying issue.
To address this, Subaru implemented software updates and examined wiring harnesses for faults. These actions aimed to reduce battery drain and enhance overall charging efficiency. Additionally, some owners were advised to avoid leaving lights on or unplugging unused devices to mitigate battery issues.
The effectiveness of these solutions varied among users. While some reported improvements, others continued to experience battery drain problems. Subaru’s attention to the issue demonstrates their commitment to customer satisfaction and vehicle reliability.
As Subaru focuses on resolving the battery drain problems in the 2017 models, they are also refining designs for newer models. Owners demand dependable vehicles, prompting the need for continuous innovation. In the following section, we will explore how Subaru has adjusted their technology and design in subsequent models to prevent similar battery drain issues and enhance user experience.
What Are the Common Battery Drain Issues Reported by 2017 Subaru Owners?
The common battery drain issues reported by 2017 Subaru owners include several key problems often linked to specific vehicle systems or components.
- Infotainment System
- Keyless Entry System
- Parasitic Draw from Electrical Components
- Battery Age and Condition
These issues can lead to frustration among Subaru owners, as they may affect the vehicle’s reliability and performance. Understanding the reasons behind these battery drain problems can help owners find effective solutions and consider preventative measures.
-
Infotainment System:
The infotainment system in 2017 Subaru models often remains active even when the vehicle is off. This can drain the battery unnecessarily. Owners reported that the system occasionally failed to shut down completely, leading to considerable power draw. Research by Automotive News in 2018 indicated that electronic systems left on can consume significant battery power over time. For instance, one owner noted that their battery drained overnight due to the infotainment system remaining operational. -
Keyless Entry System:
The keyless entry system can contribute to battery drain if the key fob remains within proximity of the vehicle. This system is designed to detect the fob to unlock and start the vehicle automatically. However, an unintended consequence is that the system may not deactivate, continuously searching for the fob, thereby draining the battery. A case study by Consumer Reports in 2019 highlighted that similar keyless systems across different car brands exhibited this problem, resulting in battery issues for some vehicles. -
Parasitic Draw from Electrical Components:
Parasitic draw occurs when electrical components in the vehicle continue to draw power after the engine is turned off. This may include lights, sensors, or other electronic systems that fail to terminate their power consumption properly. A report by the National Highway Traffic Safety Administration (NHTSA) in 2020 noted that Subaru models can experience this issue, leading to unexpected battery drain. One Subaru owner shared their experience of a drained battery due to a malfunctioning door sensor that kept the interior light on. -
Battery Age and Condition:
The age and overall condition of the battery play a crucial role in its ability to hold a charge. Many 2017 Subaru owners reported experiencing battery drain after a few years of ownership, particularly when using the vehicle in extreme temperatures. A study by the Battery Council International in 2019 indicated that vehicle batteries typically last between three to five years, with performance declining in harsh conditions. Owners suggested regular battery maintenance checks to prevent unforeseen issues.
By addressing these common battery drain issues, 2017 Subaru owners may find ways to extend battery life and improve vehicle reliability.
What Measures Has Subaru Implemented to Resolve Battery Drain Problems?
Subaru has implemented several measures to address battery drain problems in its vehicles, particularly affecting the 2017 model.
- Software updates
- Improved battery design
- Enhanced electrical system checks
- Customer service outreach
- Extended warranty coverage
- Customer education efforts
These measures indicate Subaru’s proactive approach to resolving battery issues and enhancing customer satisfaction.
-
Software Updates: Subaru introduced software updates to adjust the vehicle’s electrical settings and reduce parasitic drain. These updates optimize how systems communicate and maintain battery health.
-
Improved Battery Design: Subaru switched to higher-capacity batteries to better support electronic demands. Recent designs are structurally more robust, which enhances durability and decreases the likelihood of premature battery failure.
-
Enhanced Electrical System Checks: Subaru implemented thorough diagnostic checks for the electrical system during regular maintenance. This helps identify potential issues before they lead to battery drain, ensuring vehicle reliability.
-
Customer Service Outreach: Subaru launched initiatives to inform affected customers about battery issues. By directly contacting owners of the affected models, Subaru ensures that they are aware of the problem and available solutions.
-
Extended Warranty Coverage: Subaru expanded warranty coverage for battery replacement. This measure helps replace faulty batteries without significant cost to the customer, demonstrating Subaru’s commitment to driver satisfaction and product quality.
-
Customer Education Efforts: Subaru embarked on campaigns to educate customers about best practices for battery maintenance. They provided tips on how to avoid battery drain, such as managing use of electronic devices and regular vehicle check-ups.
These comprehensive strategies demonstrate Subaru’s dedication to resolving battery drain issues. They illustrate a significant investment in both product improvement and customer relations.
What Potential Solutions Can Subaru Owners Try to Fix Battery Drain?
Subaru owners experiencing battery drain can try several potential solutions to address this issue.
- Check for Parasitic Draw
- Test the Battery Health
- Inspect the Charging System
- Update the Vehicle’s Software
- Review Aftermarket Accessories
- Disconnect the Battery
These solutions represent various methods Subaru owners can explore based on different viewpoints regarding battery drain.
1. Check for Parasitic Draw:
Checking for parasitic draw involves identifying whether electrical components continue to use power when the vehicle is turned off. Common culprits include lights, audio systems, or onboard computers malfunctioning. This process typically involves using a multimeter to measure current flow when the vehicle is off. If the draw exceeds normal limits (about 50 milliamps according to the Automotive Repair Industry), it signals a potential issue. Cases such as those documented on forums like SubaruOutback.org highlight owners successfully locating and fixing faulty components.
2. Test the Battery Health:
Testing the battery health determines its ability to hold and deliver charge. Many auto parts stores offer free battery testing services. A healthy battery should have a voltage of around 12.6 volts or higher while off, according to the Battery Council International. If the voltage drops significantly, it indicates the need for replacement. Some studies, like those performed by the Consumer Reports, show that batteries typically last 3 to 5 years, underscoring the importance of regular health checks, especially for older vehicles.
3. Inspect the Charging System:
Inspecting the charging system focuses on ensuring the alternator recharges the battery correctly. If the alternator is faulty or connections are loose, the battery may not receive adequate power. This inspection involves checking the voltage output of the alternator, generally around 13.7 to 14.7 volts while the engine runs. Issues in this area can lead to excessive battery drain, as noted in various Subaru repair guides available online.
4. Update the Vehicle’s Software:
Updating the vehicle’s software can resolve specific electronic functions that may malfunction. Subaru frequently issues software updates to improve vehicle performance and address known issues. Owners can check for updates through their dealership or the Subaru website. As observed by technical service bulletins (TSBs), many electrical issues, including battery drain, have been resolved through software adjustments.
5. Review Aftermarket Accessories:
Reviewing aftermarket accessories includes assessing any installed devices that draw power, such as alarms, radio systems, or GPS devices. Some accessories may not be designed optimally and could lead to battery drain. Owners should ensure all installations comply with manufacturer guidelines. Forum discussions and user experiences often reflect on problems stemming from such installations, leading to battery issues.
6. Disconnect the Battery:
Disconnecting the battery can serve as a temporary solution to reset the vehicle’s electrical system. This method can resolve short-term battery drain problems. When the battery is disconnected, all electrical systems reset, eliminating potential faults. This approach might be especially useful for those who plan to leave their vehicle unused for an extended period. However, it should be considered alongside other, more permanent solutions.
In conclusion, Subaru owners faced with battery drain issues can implement these potential solutions based on various perspectives and experiences.
What Warranty Covers Battery Drain Issues for 2017 Subaru Models?
The warranty covering battery drain issues for 2017 Subaru models is typically included under the basic warranty for the vehicle. This warranty period generally spans three years or 36,000 miles, whichever comes first. However, specific extensions or coverage may apply based on a comprehensive diagnostic or service history.
The main points regarding warranty coverage for battery drain issues in 2017 Subaru models include:
- Basic Vehicle Warranty
- Powertrain Warranty
- Battery Warranty
- Extended Warranty Options
- Exclusions and Limitations
Understanding these coverage areas helps vehicle owners determine what may or may not be eligible under warranty claims.
-
Basic Vehicle Warranty: The basic vehicle warranty for 2017 Subaru models typically covers 3 years or 36,000 miles. This warranty covers most defects and repairs, including certain electrical issues that could lead to battery drain. It ensures that the vehicle operates under acceptable performance standards regarding electrical systems.
-
Powertrain Warranty: The powertrain warranty often extends for five years or 60,000 miles. This warranty specifically covers major components like the engine and transmission. While it does not explicitly cover battery issues, closely related components might be linked to performance and electrical system functionality.
-
Battery Warranty: The warranty on the battery itself varies. For Subaru models, the battery warranty often covers defects in material and workmanship for a fixed period. Generally, it may range from 3 to 5 years and may include a limited replacement offer if the battery fails due to manufacturing issues.
-
Extended Warranty Options: Subaru also offers extended warranty plans that can cover the vehicle beyond the basic warranty period. These plans can include comprehensive coverage for various components, including electrical and battery systems. Vehicle owners can consider these options based on their needs and usage.
-
Exclusions and Limitations: It is essential to note that many warranties have exclusions. Common exclusions can include damage caused by improper maintenance, aftermarket modifications, or wear and tear. Understanding these limitations is crucial for claim eligibility regarding battery drain issues.
In summary, the available warranty options offer specific coverage for battery drain issues, with the basic and extended warranties playing significant roles. Vehicle owners are encouraged to review their warranty documents and consult with their Subaru dealer for personalized information related to their vehicle.
What Do Customer Reviews Reveal About Subaru’s Handling of Battery Drain Problems?
The customer reviews regarding Subaru’s handling of battery drain problems demonstrate a mix of satisfaction and frustration among owners. Some users report effective resolutions, while others indicate ongoing issues.
- Customer satisfaction with resolution efforts
- Ongoing battery drain problems
- Mixed opinions on customer service
- Product improvements in newer models
- Recommendations for current owners
The diverse perspectives on Subaru’s handling of battery drain problems provide insight into customer experiences and opinions.
-
Customer Satisfaction with Resolution Efforts: Customer satisfaction with resolution efforts highlights instances where Subaru successfully addressed battery drain issues. Some users praise the manufacturer for prompt assistance and effective repairs. Positive reviews often mention quick responses from dealerships and successful warranty claims.
-
Ongoing Battery Drain Problems: Ongoing battery drain problems refer to instances where customers continue to experience issues even after repairs. Some customers reportedly experience recurring battery failures, leading to frustration and dissatisfaction. This persisting issue raises concerns about the potential reliability of Subaru models, particularly the 2017 version.
-
Mixed Opinions on Customer Service: Mixed opinions on customer service reflect customer experiences with Subaru representatives. While some users commend the helpfulness of customer service agents, others share experiences of long wait times and insufficient support. This discrepancy affects overall satisfaction with the brand.
-
Product Improvements in Newer Models: Product improvements in newer models suggest that Subaru has made changes to address battery drain issues. Customers who have purchased more recent models report fewer battery problems. Reviews indicate that Subaru has implemented better technology and designs in response to past complaints.
-
Recommendations for Current Owners: Recommendations for current owners include suggestions for preventing battery drain. Some customers advise regular maintenance checks and the use of battery tenders to prolong battery life. Additionally, owners share tips about electrical systems and their impact on battery performance.
These points showcase the complexity of customer sentiment regarding Subaru’s handling of battery drain problems, reflecting both areas of success and ongoing challenges.
What Future Steps Can Subaru Take to Address Battery Drain Concerns in New Models?
Subaru can take several future steps to address battery drain concerns in new models, improving vehicle reliability and customer satisfaction.
- Implement advanced energy management systems.
- Increase battery capacity and longevity.
- Enhance software algorithms for power usage.
- Educate consumers about battery maintenance.
- Conduct thorough testing on electrical systems.
- Collaborate with experts in battery technology.
- Offer software updates remotely.
To effectively tackle these battery drain issues, Subaru should consider a multi-faceted approach, focusing on both hardware and software enhancements.
-
Implement Advanced Energy Management Systems: Subaru can implement advanced energy management systems that monitor battery usage in real time. This technology can optimize energy consumption based on driving conditions and driver behavior. For instance, modifying power distribution during idling can minimize battery drain. A 2022 study by the SAE International showed that implementing such systems can reduce energy consumption by up to 30%.
-
Increase Battery Capacity and Longevity: Subaru can explore new battery technologies that offer higher energy density and longer life cycles. For example, solid-state batteries, currently in development, promise greater efficiency and safety compared to traditional lithium-ion batteries. According to a 2021 report by the U.S. Department of Energy, solid-state batteries can potentially increase the energy density by 50%, thereby reducing the frequency of charging.
-
Enhance Software Algorithms for Power Usage: Improving the software algorithms governing vehicle power usage can lead to significant improvements in battery life. Optimization can involve smarter management of electronics, headlights, and climate control systems. A case study by a leading automotive software firm in 2021 indicated that refining software control could lead to a 20% enhancement in battery performance and lifespan.
-
Educate Consumers About Battery Maintenance: Subaru can provide educational resources regarding battery maintenance to customers. Simple actions such as periodic vehicle use, routine checks, and minimizing unnecessary electrical loads can significantly extend battery life. An initiative that provides customers with personalized feedback on battery health can improve overall customer satisfaction.
-
Conduct Thorough Testing on Electrical Systems: Implementing rigorous testing protocols for electrical systems in new models will help identify and rectify potential battery drain issues early in the design process. According to industry guidelines, systematic testing can decrease post-launch issues by approximately 40%, improving vehicle reliability.
-
Collaborate with Experts in Battery Technology: Engaging with experts in battery technology can provide Subaru with insights into cutting-edge developments and practices. Collaborations can lead to lowering manufacturing costs and enhancing performance. Partnering with universities or tech firms specializing in batteries has proven beneficial in the automotive industry, as evidenced by partnerships made by Tesla and other automakers.
-
Offer Software Updates Remotely: Designing vehicles for remote updates can help Subaru maintain battery management systems more effectively. Remote updates ensure that customers benefit from the latest improvements without needing to visit a service center. As of 2023, automakers implementing such systems have reported a 25% reduction in maintenance-related warranty claims.
By addressing these factors, Subaru can significantly mitigate battery drain concerns and reinforce its reputation for reliability and innovation in the automotive market.
Related Post: