Exide batteries offer different warranty periods based on the model. The 6EL200 has a warranty of 48 months. The 6EL100 L has 36 months of warranty. The 6EL130 L and 6EL150 L also come with specific warranties. Always check your battery model for exact warranty information.
To activate the Exide Battery Warranty, customers must register their purchase. Registration usually requires proof of purchase, such as a receipt, and details like the battery serial number. Proper registration can simplify future claims.
If a battery fails within the warranty period, customers can file a claim. They need to present the necessary documentation, including proof of purchase and the battery’s original packaging. Exide will assess the issue and, if eligible, replace or repair the faulty battery.
Understanding the Exide Battery Warranty Period, together with registration and claims processes, empowers consumers to make informed decisions. Next, we will explore how to navigate the warranty claim process more effectively and what common pitfalls to avoid.
What is the Warranty Period of Exide Battery?
The warranty period of Exide batteries refers to the duration during which the manufacturer guarantees the performance and quality of their batteries. This period typically varies depending on the type of battery and specific model, ranging from 1 to 5 years.
Exide Technologies, a renowned battery manufacturer, outlines warranty details on their official website. The company emphasizes that the warranty covers manufacturing defects and provides replacement in case of failure during the specified period.
The warranty includes different terms for various battery types, such as automotive, inverter, and tubular batteries. Additionally, the warranty may be subject to specific conditions, including proper installation, maintenance, and usage as per guidelines.
According to the Exide warranty policy, automotive batteries generally carry a warranty of 2 years. In contrast, tubular batteries and inverter batteries may come with longer periods, sometimes up to 5 years. These warranties enhance consumer confidence and highlight the quality assurance offered by Exide.
Factors influencing battery performance and its warranty may include climate conditions, charging cycles, and usage patterns. These elements can affect battery lifespan and capacity.
Research by the Battery Council International indicates that the average lifespan of lead-acid batteries can be extended by adhering to recommended usage practices, increasing their total efficiency.
The warranty period significantly impacts consumer choice and can influence market competition. A longer warranty often convinces buyers of a product’s reliability and quality, fostering customer loyalty.
Economically, a solid warranty can reduce the total cost of ownership for consumers, making high-quality batteries more accessible and contributing to sustainable practices in battery usage.
To maximize battery longevity, Exide recommends regular maintenance, proper charging habits, and choosing suitable battery types for specific applications.
Practices such as timely replacement of batteries, adherence to manufacturer specifications, and using battery management systems can mitigate potential warranty-related issues and enhance battery performance.
What Types of Exide Batteries are Covered by the Warranty?
Exide batteries covered by the warranty include several types of units designed for different applications. These typically encompass automotive, commercial, deep cycle, and specialized batteries.
- Automotive batteries
- Commercial batteries
- Deep cycle batteries
- Specialty batteries (e.g., marine, RV)
In understanding the types of batteries covered, it’s important to look at the specific attributes and conditions of the warranty for each type.
-
Automotive Batteries: Exide’s automotive batteries are primarily designed for passenger vehicles. These batteries generally come with a warranty that covers defects in workmanship and materials for a specific period, often ranging from 1 to 3 years depending on the model. This warranty is contingent on proper installation and care. A study by Battery University (2021) indicates that timely replacement of automotive batteries can improve vehicle performance significantly.
-
Commercial Batteries: Exide’s commercial batteries, used in trucks and other heavy-duty vehicles, usually have more extended warranty periods compared to automotive batteries. These warranties often range from 2 to 5 years, reflecting the demanding conditions under which commercial batteries operate. Exide specifies terms related to usage and maintenance, which impacts warranty validity.
-
Deep Cycle Batteries: Deep cycle batteries are designed for use in applications that require sustained power over long periods, such as in solar energy systems or recreational vehicles. Exide typically offers warranties of 2 to 5 years for these batteries. Users must meet specific maintenance and charging guidelines, as failure to do so can void the warranty.
-
Specialty Batteries: Exide’s specialty batteries include options for specific applications such as marine and RV use. These products often carry varying warranty periods based on usage criteria and specifications. The warranty terms emphasize the importance of following the manufacturer’s recommendations to avoid issues related to improper usage or maintenance.
In sum, the warranty terms for Exide batteries vary by type and application, requiring users to meet specific guidelines to maintain coverage.
Which Models Fall Under Vehicular Applications for Exide Batteries?
Exide batteries fall under various vehicular applications, including but not limited to automotive, commercial vehicles, and marine vehicles.
- Automotive batteries
- Commercial vehicle batteries
- Marine batteries
- Two-wheeler batteries
- Start-Stop vehicle batteries
Exide batteries cover a range of vehicular applications, each designed to meet specific power requirements and operational demands.
-
Automotive Batteries:
Automotive batteries refer to the batteries used in passenger cars. These batteries mainly serve to start the engine and power electrical systems. Exide automotive batteries are designed to provide high cranking power. According to a study by the Battery Council International, 90 million automotive batteries are sold annually in the U.S. alone. -
Commercial Vehicle Batteries:
Commercial vehicle batteries are used in larger vehicles such as trucks and buses. They are built to withstand heavy-duty operations and provide reliable power for longer periods. Exide commercial vehicle batteries typically feature robustness, offering deep cycle capabilities and extended durability. According to data from the American Trucking Association, these vehicles collectively travel around 300 billion miles annually, underlining the necessity for reliable battery performance. -
Marine Batteries:
Marine batteries are specifically designed for use in boats and other watercraft. They must endure harsh conditions, including moisture and salt exposure. Exide marine batteries are constructed to provide reliable starting and deep cycle capabilities for operations like powering electric trolling motors. The National Marine Manufacturers Association indicates that the recreational boating industry generates significant revenue, with battery reliability being critical for safety. -
Two-Wheeler Batteries:
Two-wheeler batteries are designed for motorcycles and scooters. These batteries are lightweight and promote quick start capabilities, essential for two-wheeler performance. Exide offers specialized batteries that support both starting and auxiliary electrical needs in compact designs. The Motorcycle Industry Council reports that there are over 8 million motorcycles in use across the U.S., highlighting the demand for high-quality two-wheeler batteries. -
Start-Stop Vehicle Batteries:
Start-stop vehicle batteries power vehicles equipped with start-stop technology, which turns off the engine to save fuel when the vehicle is idle. Exide delivers advanced absorbed glass mat (AGM) batteries for these applications. These AGM batteries are designed for rapid recharging and facilitate the efficient operation of electrical systems, aligning with the growing trend of environmentally friendly vehicles. The European Automobile Manufacturers Association notes that start-stop systems can achieve fuel savings of 5 to 10% under urban driving conditions.
What Motorcycle and Two-Wheeler Exide Batteries are Included in the Warranty?
The Exide battery warranty includes specific motorcycle and two-wheeler batteries.
- Exide Bike Batteries
- Exide Motorcycle Batteries
- Exide Maintenance-Free Batteries
- Exide Two-Wheeler Batteries
The following sections will elaborate on each battery type covered under the warranty.
-
Exide Bike Batteries:
Exide bike batteries include several models designed specifically for scooters and smaller motorcycles. These batteries are known for their durability and long lifespan. Exide provides a warranty period that typically covers manufacturing defects. This warranty period lasts from 6 months to 2 years, depending on the model. -
Exide Motorcycle Batteries:
Exide motorcycle batteries cater to a wide range of motorbike types. They are constructed to withstand extreme conditions, ensuring reliability during use. Like the bike batteries, the warranty on these products can also range from 6 months to 2 years, focusing on defects in materials or workmanship. -
Exide Maintenance-Free Batteries:
Exide offers maintenance-free batteries that require no routine servicing. These batteries are sealed and designed to provide hassle-free operation. The warranty for maintenance-free models is similar, generally ranging from 1 to 2 years, reinforcing their reliability and user convenience. -
Exide Two-Wheeler Batteries:
Exide two-wheeler batteries encompass a broad category, including options for both motorbikes and scooters. They provide varied specifications to meet the needs of different vehicle types. The warranty typically aligns with other models, covering manufacturing defects for a period of 6 months to 2 years.
These various types of Exide batteries come with terms that ensure user satisfaction and product quality, fostering consumer trust in the brand.
Which Exide Batteries are Applicable for Inverter and Genset Uses?
Exide Batteries suitable for inverter and genset uses include the Exide Inva Master and Exide Tubular series.
- Exide Inva Master series
- Exide Tubular series
- Exide Genesis series
- Exide Solar series
Transitioning to a more detailed examination of these options, it is essential to understand the unique attributes and applications of each series.
-
Exide Inva Master series: The Exide Inva Master series consists of batteries designed specifically for inverter applications. These batteries feature low maintenance, longer service life, and reliable performance in repeated charging and discharging cycles. They are often categorized as flat plate batteries, which means they have flat plates that facilitate better energy storage.
-
Exide Tubular series: The Exide Tubular series comprises deep-cycle batteries that support prolonged usage for both inverters and generators. Tubular batteries use tubular plates, which improve durability and energy density. They are known for their excellent charge retention and longevity, making them ideal for areas with frequent power outages.
-
Exide Genesis series: The Exide Genesis series offers advanced technology, targeting high-performance applications. These batteries provide enhanced efficiency and a robust discharge rate. They often leverage gel and AGM (Absorbent Glass Mat) technologies, which enhance safety and reduce maintenance needs, making them suitable for high-demand environments.
-
Exide Solar series: The Exide Solar series is tailored for solar energy systems that can also power inverters and gensets. These batteries are optimized for renewable energy applications, providing long cycle life and resistance to deep discharge. They support sustainable energy solutions by effectively storing energy derived from solar panels.
Collectively, these Exide battery series cater to varying needs and applications within inverter and genset settings, allowing consumers to select the appropriate type based on their specific requirements for performance and reliability.
What are the Terms and Conditions of Exide Battery Warranty?
Exide Battery Warranty Terms and Conditions detail the coverage and responsibilities of both the consumer and the manufacturer for battery issues. These terms can vary by product line and region, but they generally outline the warranty period, registration requirements, and claims process.
Main Points of Exide Battery Warranty Terms:
1. Warranty Period
2. Registration Requirements
3. Coverage Scope
4. Exclusions
5. Claims Process
The warranty covers different aspects and has specific conditions attached to it. Understanding each point can help consumers make informed decisions.
-
Warranty Period: The warranty period for Exide batteries typically lasts from 1 to 5 years, depending on the product line. For example, some automotive batteries may offer a 3-year free replacement warranty, while others may include additional prorated coverage for a longer duration. This period defines how long the warranty is active and determines eligibility for claims.
-
Registration Requirements: Consumers often need to register their batteries to activate the warranty. This usually involves providing proof of purchase and filling out a registration form. Registration can typically be done online or via mail. Completing this step ensures that the consumer’s warranty is in effect, protecting them against unforeseen battery defects.
-
Coverage Scope: The warranty usually covers manufacturer defects that affect battery performance or safety. These defects may include issues with manufacturing or materials but do not extend to damages caused by misuse or improper installation. The scope is defined to protect consumers while also safeguarding the manufacturer against unforeseen issues from improper usage.
-
Exclusions: Certain conditions can void the warranty. Common exclusions include damage from environmental factors (like extreme temperatures), accidents, or neglect. Additionally, batteries that are modified or not maintained according to Exide’s guidelines may not qualify for warranty claims. Understanding these exclusions can help consumers avoid confusion when claiming.
-
Claims Process: To initiate a claim, consumers typically need to present the battery along with proof of purchase and the registration details. Claims can often be submitted at authorized service centers or Exide retailers. Following this procedure is crucial to ensure a smooth warranty claim experience and a replacement or refund if necessary.
By reviewing these components, consumers can make knowledgeable decisions regarding their Exide batteries. Ensure that you understand the terms before purchasing to avoid potential disputes over warranty claims.
What is the Duration of the Warranty for Specific Exide Battery Models?
The duration of the warranty for specific Exide battery models varies based on the model and application. Typically, warranty periods range from one to three years. Exide Technologies provides guidelines on warranty coverage in their product literature and on their official website.
According to Exide’s official product documentation, warranties may differ significantly among model lines. For example, automotive batteries might have a shorter warranty compared to commercial or deep-cycle batteries. This variation reflects the intended use and performance standards expected from each model.
Various factors influence the warranty duration, including battery type, maintenance practices, and environmental conditions. Understanding these aspects helps consumers select the right battery for their needs. Proper care can extend a battery’s usable life, while neglect can lead to warranty voidance.
The Battery Council International notes that the average lifespan of lead-acid batteries is three to five years. Monitoring conditions such as temperature and charge cycles is crucial for optimal lifespan. Future projections indicate that advancements in battery technology may further increase reliability and decrease warranty claims.
Warranties serve to protect consumers from defects but can also impact manufacturers’ reputations. A strong warranty can enhance customer satisfaction, while a poor warranty experience can damage brand trust.
In addressing warranty concerns, Exide encourages proper battery maintenance and usage. Recommendations include regular inspections, keeping terminals clean, and ensuring that batteries are charged correctly.
Regular upkeep, battery monitoring systems, and consumer education can mitigate warranty-related issues. Exide and similar organizations support these practices to enhance battery performance and customer experience.
What Does the Exide Battery Warranty Cover and What are the Exclusions?
The Exide battery warranty covers defects in materials and workmanship. It generally excludes damage caused by improper use or maintenance.
-
Coverage:
– Full replacement during the warranty period
– Pro-rated replacement after initial warranty
– Specific terms for different battery types -
Exclusions:
– Damage from misuse
– Normal wear and tear
– Improper installation or maintenance
– Damage from environmental factors
While the warranty provides assurance, some users might feel frustrated by exclusions that limit coverage for certain scenarios. It’s essential to understand both the coverage and exclusions for clarity when making a warranty claim.
-
Coverage:
The Exide battery warranty ensures full replacement during the warranty period for defects in materials and workmanship. This typically means that if a battery fails due to a manufacturing issue, the customer can receive a new battery at no additional charge. After the initial warranty period, a pro-rated replacement plan often applies. This allows customers to pay a reduced amount based on the remaining percentage of the battery life. Different types of Exide batteries, such as automotive and marine batteries, may come with specific terms that can clarify the duration and conditions of warranty claims. -
Exclusions:
The Exide battery warranty includes several important exclusions. Damage resulting from misuse—such as overcharging or using the wrong battery type—will not be covered. Normal wear and tear from typical usage is also excluded, as batteries naturally degrade over time. Additionally, improper installation or maintenance, such as failing to keep terminal connections clean, weakens warranty claims. Environmental factors like extreme temperatures or flooding can negate warranty coverage as well. Understanding these exclusions helps customers manage expectations and handle situations effectively.
How to Register for the Exide Battery Warranty?
To register for the Exide Battery Warranty, follow a straightforward process designed for customer convenience.
First, it’s essential to understand the registration options. You can register your warranty online through the Exide website or by contacting customer service directly. The online registration method is typically faster, while the customer service option provides personalized assistance.
When comparing these methods, online registration offers immediate confirmation and a seamless process. Conversely, contacting customer service allows for any specific queries you may have to be addressed directly, although it may take longer.
To register online, follow these steps:
1. Visit the Exide website.
2. Navigate to the warranty registration section.
3. Fill out the required information, including your battery details and purchase information.
4. Submit the form and save any confirmation number provided.
For registration via customer service:
1. Call the Exide customer service number listed on their website.
2. Provide your battery details and purchase information to the representative.
3. Follow their instructions to complete the registration process.
In conclusion, registering for the Exide Battery Warranty can be done either online or through customer service. Choose the method that best suits your needs. Ensure you keep a record of your warranty registration for future reference.
How to Make a Warranty Claim for Exide Battery?
To make a warranty claim for an Exide battery, you need to follow specific procedures to ensure success.
Begin by reviewing your warranty documentation. The warranty outlines the coverage period and conditions for claims. Exide typically offers a limited warranty that covers manufacturing defects and may vary based on the battery type.
Next, gather all necessary information. You will need your battery’s serial number, proof of purchase (like a receipt), and documentation of any issues you experienced. This information will assist in verifying your claim.
There are different methods to submit your claim. You can choose to contact Exide customer service via phone, visit a local dealer, or use the Exide website. The main difference lies in convenience and processing speed. Phone claims may provide immediate assistance, while online claims offer documentation support. Dealer visits allow for face-to-face interaction and direct battery inspection.
Now, let’s review the procedure for making a warranty claim step-by-step. First, locate the serial number and the receipt for your battery purchase. Next, contact Exide customer service at their helpline or visit their official website. If using the website, navigate to the warranty claims section. Complete the online form, including all requested information. Submit any required documentation, such as photos of the battery and proof of purchase. Finally, wait for a response from Exide regarding your claim status.
In summary, to make a warranty claim for an Exide battery, gather necessary documents, choose a submission method, and follow the outlined steps. Ensure all information is accurate to facilitate a smoother claim process. If you have questions, the customer service team is available to assist you.
What Documentation is Required for Exide Battery Warranty Claims?
To claim a warranty for an Exide battery, specific documentation is required.
The main points related to the documentation needed for Exide battery warranty claims include:
1. Original purchase receipt
2. Battery’s serial number
3. Warranty registration documents
4. Completed claim form
5. Evidence of installation by a certified technician (if applicable)
Having outlined the essential documentation for warranty claims, it’s crucial to understand each point in detail.
-
Original Purchase Receipt: The original purchase receipt serves as proof of transaction. It should clearly state the date of purchase, the product purchased, and the name of the retailer. This document establishes the eligibility of the warranty based on the purchase date.
-
Battery’s Serial Number: The serial number is a unique identifier assigned to each battery by the manufacturer. This number is important for tracing the battery’s production date and warranty status. It can often be found on a label on the battery itself.
-
Warranty Registration Documents: Warranty registration documents are often required to validate the warranty. Many companies, including Exide, may require users to register their product online or through a form. This process can streamline the claims process and ensure the warranty is active.
-
Completed Claim Form: A completed claim form is necessary for initiating the warranty claim process. This form typically asks for details regarding the issue experienced with the battery and requires the claimant’s contact information. It is crucial for the processing of the claim.
-
Evidence of Installation by a Certified Technician (if applicable): In some cases, warranties may require proof that the battery was installed by a certified technician. This documentation can include invoices or certification documents. This is particularly relevant for batteries used in specific applications, such as commercial or industrial settings.
Understanding these documentation requirements can help facilitate a smoother warranty claim process for Exide batteries.
What Should You Do if Your Exide Battery Warranty Claim is Denied?
If your Exide battery warranty claim is denied, consider the following steps.
- Review the warranty details.
- Gather documentation.
- Contact customer service.
- Escalate the issue.
- Seek a second opinion.
- Explore alternative solutions.
Understanding these steps can help you navigate the denial process effectively.
-
Review the warranty details: Reviewing the warranty details involves examining the specific terms and conditions outlined by Exide. Each warranty typically includes information on what is covered, the duration of coverage, and the steps for making a claim. Familiarizing yourself with these elements can clarify whether the denial aligns with the stated policy. For instance, if your claim was rejected for issues that fall under coverage, you may have grounds to contest the decision.
-
Gather documentation: Gathering documentation is crucial when disputing a warranty claim denial. You should collect receipts, previous correspondence, photos of the battery, and any supporting evidence. Documentation proves that your claim aligns with the warranty’s stipulations and can support your argument during follow-up communications with Exide.
-
Contact customer service: Contacting customer service can help resolve misunderstandings regarding a denied warranty claim. A customer service representative may provide insights into the reasoning behind the denial. During the call, explain your situation clearly and politely request further clarification. According to many consumer rights organizations, clear communication often results in more favorable outcomes.
-
Escalate the issue: If customer service does not satisfactorily address your concerns, escalating the issue may be necessary. This involves contacting a supervisor or filing a formal complaint through appropriate channels provided by Exide. Escalation may prompt a reevaluation of your case and potentially lead to a resolution that favors your claim.
-
Seek a second opinion: Seeking a second opinion can be beneficial, especially if the battery’s condition seems to justify a warranty claim. Consulting a qualified technician or a different dealer may provide additional insights or validate your perspective on the battery’s failure, strengthening your argument when approaching Exide again.
-
Explore alternative solutions: Exploring alternative solutions can help mitigate the inconvenience of a denied warranty claim. Options include negotiating a prorated refund, looking into other battery options, or considering third-party warranty providers. This broader perspective may offer satisfaction even if the initial claim does not succeed.
Taking these steps enables customers to address warranty claim denials effectively and seek resolutions that align with their needs.
Related Post: